Terms & Privacy

Yes, the legal mumbo-jumbo. We don’t like it either, but since we sell stuff, we have to have to have it…

These terms and conditions govern your use of vizualrecords.com. Please read the terms in full before you use this site. If you do not accept these terms, please do not use this site. Using the site implies that you accept these terms. We do occasionally update this page so please refer back in the future.

Privacy: We are committed to protecting your privacy. All user data is private and will not be shared with anyone for any reason. Registered users and customers agree to be contacted occasionally for marketing and promotional purposes by Vizual Records and vizualrecords.com. You may unsubscribe from receiving promotional emails at any time from the ‘Unsubscribe’ link at the bottom of any promotional email. We still may send you transactional emails for example order confirmation emails for purchases. We do not share or sell user lists or info.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by Vizual Records and vizualrecords.com will only be in connection with the provision of agreed services and products.

Payments: All sales on vizualrecords.com use Stripe for secure payment processing. Your credit card data is transferred to Stripe using the highest encryption available and is never saved or stored on our servers at any time. We do securely store order information including the name and email of customers for up to 90 days after a completed transaction, after which they are purged from our systems. Read more about security at Stripe.

Refunds: ALL DIGITAL SALES ARE FINAL. Refunds will be given within 24 hours of purchase ONLY if the user has not downloaded any digital files. Purchases using coupon codes, discounts, gift cards, or other promotions cannot be refunded. Under no circumstances will refunds be given for digital sales after 24 hours of purchase. Returns are allowed for physical products within 30 days of purchase for Vizual Store credit or a replacement item where applicable. We want you to be happy with your purchase so if there are any issues please contact us to resolve it first.

Digital Downloads: Digital downloads (“files”) are for the buyer’s personal use only and available to be downloaded 3 times per purchase. Downloads are locked to the buyer’s IP address. LINKING TO FILES, UPLOADING TO FILE SHARING SITES, RE-SELLING, TRANSFERRING OR OTHERWISE DISTRIBUTING DIGITAL FILES PURCHASED OR DOWNLOADED ON THIS SITE (INCLUDING FREE DOWNLOADS) IS PROHIBITED. Vizual Records uses digital watermarking to track files. Uploading files purchased on vizualrecords.com to file sharing sites will result in the blocking of any offending IP address(es), accounts, and ability to browse the site. Please support independent music labels: don’t share and don’t be a jerk.

Coupon Codes: Coupon Codes are provided as a benefit to vizualrecords.com customers and are for limited times/dates as indicated. Their use may be changed, limited or restricted at any time. Any abuse of codes including duplicate purchases is prohibited and may result in membership cancellation or site block.

Use of the Website: By accessing the vizualrecords.com website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website. User comments, discussions, forums and other communications on this site are the views and opinions of the writers and do not necessarily reflect the views of Vizual Records, studio.bio Creative LLC, or the site administrators.

Trademarks: The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of Vizual Records. Other trademarks are copyright their respective owners. Nothing contained on this website should be construed as granting any license or right to use any trademark, logo, artwork, text, copy, or content, without the prior written permission of Vizual Records.

External links: External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content or usability. Use or reliance on any external links and the content thereon provided is at your own risk.

Log Files: We use IP addresses to analyze trends, administer the site, track users’ movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Cookies: Vizualrecords.com uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. By using vizualrecords.com you agree to the use of cookies.

Copyright Notice: Except for information emanating from third parties, all data, images, files, text, comments, posts, pages, design, layout, themes, user interface, downloads, intellectual property, writing, images and other media posted by the Vizual Records admins, users and editors are copyright © Vizual Records. All music and lyrics are © & (P) Vizual Records. All rights reserved. Other trademarks used on this site are copyright their respective owners.

Warranties: Vizual Records makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, its content, or its use.

Disclaimer of Liability: Vizual Records, studio.bio Creative LLC, the site administrators, editors, and content creators jointly and separately shall not be responsible for and disclaim all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

Conflict of Terms: If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

Severability: Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Applicable Laws (choice of venue and forum): Use of this website shall in all respects be governed by the laws of the State of Illinois, U.S.A., regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the Illinois courts located in Cook County, Illinois, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.

Last updated 31 March 2022.